Refund Policy

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We want you to feel completely comfortable shopping with Raha - Comfort. Every order placed on our site is protected by industry-standard SSL encryption and secure payment processing. If your order does not arrive by the scheduled delivery date, or you receive an item that is defective or damaged, you are eligible for a full refund. In the unlikely event of a delivery delay, Raha - Comfort provides compensation of 10% of your purchase value, in line with our supplier agreements.

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If your product arrives damaged or defective, or does not match the description, you qualify for a free local return. Simply contact our customer support team within 7 days of delivery to start the process. Once your return is received and inspected, we will issue your refund promptly to your original payment method.

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We believe in fair, transparent service—so if you have any concerns, please reach out and we’ll ensure your experience meets the Raha standard of comfort and care.